Refund Policy

Last updated: July 25, 2026

At Bald Electric, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund policy below.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

2. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used or damaged by the customer
• Items marked as final sale
• Gift cards

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

4. Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us within 7 days of receiving your order.

5. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping service for your return.

6. How to Initiate a Return

To start a return or exchange, please contact our support team at support@baldelectric.store with your order number and reason for return. We will provide you with further instructions.

7. Contact Us

If you have any questions about our Refund Policy, please reach out to us at support@baldelectric.store.